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Testimonials

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Below are a handful of kind words from our customers…

Mr & Mrs Phillips – June 2017 (PVCu window install)

“Just a quick email to say how impressed we are with the finished windows, both in the quality of the product and the professional job the chaps did during the install.  They look to have gone above and beyond in their finishing touches.  The windows themselves look awesome and fit in perfectly with the character of the house.  I can’t thank you enough and I will be recommending you to all friends and family”

Mrs Warwick, Wonston – June 2017 (Composite door)

“Darren & Georgie are a very pleasant duo with plenty of knowledge, patience and suggestions.  I now have a new front door which does not rattle in the wind!  Nigel and Alex carried out the fitting efficiently and cleaned up at the end, they were also a pleasure to have around.  On delivery the incorrect glass arrived but immediately this was reordered and fitted a couple of weeks later with no problem, and with instant apologies from Georgie.  I have also used them to carry out a repair needed on a 15 year old PVC French window, again completed with speed and efficiency.  Certainly would recommend this company as they are a small, reliable local family concern, and they always return phone calls and emails immediately.  Thank you”

Mr Ralls, Dorchester – May 2017 (Guardian Warmroof)

Spending the money on a new conservatory roof is always a dilemma.  In the circumstances some would say the expense was way over-due.  Our conservatory looked quite sound, good solid foundations, low wall and good double-glazed windows.  However the roof, now that was something else.  It looked good, but was of home construction with Polycarbonate roofing panels. Yes far too hot in the summer, and extremely cold and damp in the winter……..and it leaked.

TWR had the answer.  A Guardian roof.  Ask TWR to show you one.  They have done lots.  We had a look at one in Blandford Forum.  The house owners showed us round, explained how TWR made the transformation to their conservatory in less than a week.  We placed our order that same day. TWR were true to their word……from arriving on site to finished construction was less than 4 days.  The Plasterer arrived on day 5, and the Electrician on day 6 ……all within the price and as quoted.  The new Guardian Roof arrives on site in what looks like a giant Lego set.  The old roof is ripped off and the new goes on. We were water-tight again within the first day.

There is one thing you should know.  These chaps, very competent chaps, drink lots of tea and coffee, and you will have to keep the biscuit barrel topped up.  However, they know their job and made sure at every stage that we were happy. They even cleaned up, inside and out, after every day.  Give TWR a ring. Buy yourself a new room. Budget in the tea and biscuits. You won’t be disappointed”

Mr Harlock, Blandford – December 2016 (Vrogum timber window & door install)

“I have recently had all my windows and doors replaced by Total Window Repairs Ltd and cannot praise the company enough.  An excellent job has been done and a very small problem over a leak was fixed promptly and quickly.  I am extremely satisfied with the work that has been done and would be very happy to show any prospective future customer of their’s the finished product in situ”

Mr & Mrs Lofthouse, Blandford – November 2016 (PVCu window & door install)

“We want to congratulate you on having such a wonderful work team.  Nigel and Neal were here at 0830 as promised and by 1600 they were on their way.  No mess, fuss or inconvenience to us and the work finished to an exceptional standard.  Please feel free to use our comments in your ‘testimonials’ and the project as an illustration of the work you do.  Thank you for the professional way in which this has been handled.  You have already been recommended to others and we will not hesitate to come back to you when reviewing other windows in need of attention”

Mr Watson,Blandford – October 2016 (replacement units)

“Thanks very much for the excellent, efficient service and to the guys who did the work.  Very courteous, professional, quick, clean & tidy.  Will recommend you to anyone who asks about your workmanship and service, we can see the difference already.  Top job!”

Mr & Mrs Thorne, Blandford – September 2016 (PVCu window installation)

“I just wanted to thank you and the window fitters who fitted the new windows today.  I can’t tell you how pleased we are with the finished job, it has transformed our home and the workmanship is brilliant.  It was lovely to come home from work and see the house looking so good. You made my day”

Mr & Mrs Havelock, Christchurch – August 2016 (replacement units)

“We found your Engineer was very efficient and pleasant to have around and I should certainly be happy to use your services again.  Although, as you have replaced all the windows, I hope we shall not have to recall you soon but should be happy to recommend you to others”

Mr & Mrs Sloan, Weymouth – August 2016 (PVCu door installation)

“We wanted to go on record to say how much we appreciated the work your company has done for us recently – and we would be happy for you to pass on our recommendation!  All the work was completed on schedule and to a very high standard, fitting, quality, materials.  Preparation, completion and follow up was meticulous and the site left clean and tidy.  We are delighted with the result.  Perhaps most important, however, was that we were able to use a local company with staff that were friendly, personable and professional – with competitively priced products too!  So, very many thanks to everyone involved”

Mrs Mortimer, Cann – May 2016 (PVCu window installation)

“Thanks for all your help in fitting us in before 20th.  We have spent the last 6 months renovating and have had some really crappy workmen, who turn up late or not at all and do bad work, we have also had some excellent builders and workmen.  You definitely fall into the excellent category and I am very impressed with your professionalism.  I will be recommending you to friends and colleagues”

Mr & Mrs Rocheleau, Stalbridge – May 2016 (replacement units and door repair)

“I just wanted to say thank you for the work and service you and Wayne provided.  I work in a services business and all too often you get promises that fall short of what you end up with – not the case here.  On time, work done to spec, and to budget – and Wayne was really helpful and professional, left things better than he found them – can’t ask for more than that.  I’ll be in touch about the rest of our windows!”

Mr & Mrs Robertson, Pimperne – October 2015 (PVC window & door install)

“Very pleased with the new windows and happy with the decision to go ahead with the black monkey tail handles.  They look fab and suit the cottage!  Thank you for being approachable along with good professional customer service, to do exactly what we required.  Also thank you to the fitters for being very industrious and polite”

Mrs Kenyon, Blandford – October 2015

“We are extremely happy with our new windows and the service that everyone at Total Windows has provided.  The windows are lovely, Adam and Wayne were brilliant – always considerate and did a beautiful job of fitting the windows, and you and Darren have been so nice to deal with.  We will definitely recommend Total Windows”

Mr & Mrs Delacour, Stalbridge – September 2015

“I would like to thank you for doing a really professional and excellent job.  The whole house looks great and Wayne and Adam were friendly and very hard working.  Also we were very impressed on how you kept us up to date with how things were going at every stage of the work and kept us in the loop on any problems which may have occurred.  We couldn’t be more pleased and if at any time you may need a testimonial we would only be too pleased to provide you with one.  Once again, many thanks and should we need any further work doing we will of course be in touch”

Mrs Fretwell, Sherborne – September 2015

Wish I had known about your company earlier would have had all the repairs done sooner!  We are hoping to move house so we may need you again!  They have done a super job, it is lovely not to have to wrestle with the doors anymore!  Thanks once again, Katharine”

Mrs Harvey, Dorchester – July 2015

“Just to say thank you so much for fitting the windows!   My tenant has asked me to pass on her compliments.  She said the guys were friendly, professional and efficient!  She is really pleased and says the windows look so good.  I even had one of the residents email me to say they look really good.  We will certainly be recommending TWR”

Mr & Mrs Sumner, Child Okeford – June 2015

“Thanks again for all your help with the door and keys.  We went to the bungalow after seeing you yesterday and were most impressed by the lovely job your boys did with the door.  It looks really nice with the patterned glass window, a great improvement to the one that was there before!”

Mrs Paterson, Sturminster Newton – June 2015

“Thank you and Wayne for servicing and fixing our windows.  We are so grateful.  Wayne was really helpful and friendly.  I would recommend your services from TWR anytime”

Mr Fermor, Iwerne Minster – April 2015

“Would you please thank Darren, Mike, Wayne and Adam for all their hard work and skill in installing our windows.  We appreciated their professionalism and consideration throughout the work and were very grateful for their advice and for the additional bits and pieces they did to ensure everything was to our satisfaction”

Mr & Mrs Glover, Wimborne – February 2015

“May we just commend Adam and Wayne for a fabulous job fitting our new patio doors.  They were courteous, professional and left the place extremely clean.  We are delighted with the doors and couldn’t have asked for two better guys to come and fit them.  Please pass on our compliments”

Mr Newby, Charlton Marshall – November 2014

“Thanks loads Georgie and lads for the lovely job you did today.  It was a pleasure to deal with you from the word ‘go’, and the new window looks great, don’t know how you managed to complete the job so neatly.  Will not hesitate to recommend you when the occasion arises”

Mr Pretlove, Wimborne – September 2014

“Thank you for an outstanding job well done.  It has been a real pleasure to have dealt with your company.  We are delighted with the new doors.  Thank you too Georgie for your prompt, friendly and efficient communications!”

Mr Bazen, Tisbury – August 2014

“Guys were great today!  Very polite, neat and tidy, and as you know, very proficient at what they do.  So huge thanks for fitting us in – thanks ever so much!”

Mrs Stainthorpe, Blandford Forum – June 2014

“Just had my front and back doors replaced and lots of window repairs done this week.  I’m chuffed to bits with my fabulous new doors and all the window repairs.  Superb professional and friendly service and that will deliver a product that you want.  Would recommend these guys to everyone.  Looking forward to the fact that my house will be being draft free this winter after suffering with a rubbish and poor installation when we bought our new build house nearly 5 years ago.  Thankyou TWR, one very happy customer” 

Mrs Ellis, Blandford Forum – June 2014

“Thanks very much for fitting 3 new bedroom windows and replacing the patio door unit.  You’ve done an excellent job and nothing was too much trouble.  We will have no hesitation in using you again and will certainly recommend you to friends and family.  Thanks again – very professional people!!!”

Mrs Fletcher, Sturminster Newton – April 2014

“Many thanks for another job well done.  The guys were great and you must be one of the best tradespeople to deal with, you turn up in time on the day you advised….loads better than some I am dealing with at the moment!”

Mrs Ennion, Dorchester – February 2014

“We are very, very happy with the work TWR completed – you have done a great job.  I wanted to write to you anyway to say just how fantastic the whole service has been from your company – we will be recommending you to all our friends and thanks very, very much.  The whole process has been a breath of fresh air!  As I mentioned, at some point in the next 18 months we will be looking to get the rest of the windows at the front of the house replaced and so will ask you for a quote for when that time comes.”

Mr Feltham, Bourton – November 2013

“We are very pleased with the installation, including a few friends & neighbours who have made favourable comments when visiting.  It was very unfortunate that I had my fall just before the work started but extremely pleased that Wayne and Adam were so polite, helpful and supportive to my wife whilst I was in hospital and she was very appreciative with the way they worked in such a clean and helpful manner, whilst they did an excellent job of the installation.  We would have no problem in recommending TWR windows to others, thank you both.”

Mrs Hinton, Gillingham – September 2013

“We have just had a misty unit replaced and felt I had to let you know what a great company you are.  Great and polite fitters.  Lovely telephone manner of the girl in the office who kept us informed as to when they were coming.  I would recommend you to anyone needing windows and doors and would use you again.  Just great customer service.”

Mr Pearson, Gillingham – August 2013

“We just wanted to let you know how impressed we have been with Wayne and Adam.  They have been friendly, polite, informative and hard working.  It has been a pleasure having them here.”

Mrs Fletcher, Sturminster Newton – July 2013

“Thanks very much and please pass on my thanks to your men.  They were great…clean, tidy and very very polite.  Excellent service all round!”

Mrs Nagle, Verwood – May 2013

“We are very happy with the work carried out and both Wayne and Adam are a credit to your company.  Should we require any work to be carried out in the future we will certainly call you and certainly recommend you.  Thank you so very much.”

Mr J Luke, Winterborne Whitechurch – May 2013

“Thank you for the work done.  We are very pleased and we must say that Wayne and Adam did a fantastic job.  They were very pleasant and friendly and left the house immaculate.  Please pass on our thanks.”

Mrs Hawley, Guys Marsh – April 2013

“Thank you so much for the perfect work carried out replacing our double glazed windows, which were in a very sorry state.  From first contacting you to the job finished, I was treated in a friendly and professional way.  I was really pleased in the speed and efficient way the whole work was carried out.  You would not have known we had had workmen in the house, other than the fact that we can once again see our beautiful view, brilliant!  Should we need any further work doing in the future you can be assured we will be back.  I will certainly highly recommend your family company to and friends and neighbours who need any of the long lists of tasks you carry out.  From a very satisfied customer!”

Mrs Collop, Blandford – February 2013

“Many thanks, very impressed with the windows and the very nice fitters.  We will recommend them to our inlaws who need a new window.  Very impressed with everything.  One very, very, very happy customer.  Thank you!”

Mr Chitty, Milborne Port – January 2013

“Thank you so much for all the time and trouble you have gone to to get our Conservatory door fixed.  The job is done and all seems well.  The fitters were excellent and a credit to you.  I would certainley recommend you and not hesitate to contact you again if necessary.”

Mrs Brown, Wimborne – December 2012

“Some years ago Darren’s refreshing honesty saved us over £50,000 pounds.  Other companies quoted such a huge sum to replace our timber windows.  Darren simply said all they needed was adjusting, repair, rejigging, some new locking handles and stays to restore them.  He was as good as his word and the whole job cost a tiny fraction of replacement.  TWR completed the job in a few days to the highest quality and they were friendly, courteous and punctual.

Since then TWR have restored our Conservatory UPVC roof and fitted privacy glass to our open plan porch.
We have recommended TWR to both family and friends and will continue to do so.”

Mr J Mackie, Mere – November 2012

“Having decided to get a loan for UPVC doors & windows for our dear old house, I wanted great quality, but at a reasonable price. I sought three quotes two from national companies and one from TWR.  The prices were comparable but TWR were the quickest to present.  The local, personal and proffessional conduct of Darren swayed me and so we chose TWR.  The product is very impressive, the guarantee reassuring and the fitters were punctual, polite and hard working.  I am certain that I made the right choice to employ TWR and would have no hesitation to reccommend them very highly.  The investment made has improved our home dramatically and I remain very impressed with TWR.”

Mr T Timms, Winterborne Kingston – October 2012

“I am writing to thankyou for the work carried out by TWR on my conservatory.  The work was completed to a very high standard in a timely and very professional manner by courteous people.  Best of all was the very competitive price.  I would have no hesitation in recommending TWR to other people.”

Trustees, Blandford Forum – August 2012

“Thank you for doing this work for us.  The residents were very please with way you dealt with it and we were grateful for your very prompt response.  We would certainly come back to you if we ever require any further work. “

Mrs Lewis, Yeovil – July 2012

“Thank you for all the paperwork regarding the installation of our windows and your help over the phone.  We are very pleased with the windows, they certainly match the rest of the house!  Many thanks to Darren and Wayne for an excellent job and being so cheerful.  Should we require any more work done we would not hesitate to contact you and would always highly recommend the company to others.”

Mr Fairleigh, Blandford Forum – July 2012

“The wonderful thing about windows,
Is windows are wonderful things,
Except when their made out of metal
Or made out of recycling springs.

Total window repairs,
Came and sorted my door,
They did the job so quickly,
And never left mud on the floor.

And now my door is all-white,
Whereas before it was all wrong,
So I am happy customer,
Hence why I wrote this song.

The end”

Mr G Shephard, Stoke-sub-Hamdon – February 2012

“I recently had some secondary glazing fitted to a Kitchen window, a window that had ran with water most of the winter months.  I am pleased to say that the secondary glazing fitted by your company has completely cured the problem.  The fitters who carried out this installation were very clean, quiet and efficient.  I would certainly not hesitate in recommending your company – from your initial visit, quotation and customer service you score 100%.  Well done”

Ms B Smith, Blandford Forum, April 2011

“Thank you very much for the professional way you completed the repairs to my windows.  I am very pleased with the finished result and rest assured, should I need any further work carried out on other windows or doors in my property I will certainly contact you and would have no hesitation in recommending your company to any friends who need similar work carried out”

Paul and Becky Beveridge, Shaftesbury – March 2011

“We found the service friendly, reliable and professional from beginning to end.  Not only was the price competitive but TWR also listened to our requirements and responded every step of the way.  Excellent communication and very pleased with all the work”

"I just wanted to thank you and the window fitters who fitted the new windows today. I can't tell you how pleased we are with the finished job, it has transformed our home and the workmanship is brilliant. It was lovely to come home from work and see the house looking so good. You made my day" - Mrs Thorne, Blandford Forum